Faster in conversation, longer in mind.
Always available — according to the preferences of your HCPs
With our remote and telesales solutions, we offer you maximum flexibility and reach. Whether as a supplement to field sales, as an independent channel or for specific campaigns: Our eREPs have been tried and tested since 2011, are well trained and conduct qualified discussions with doctors, pharmacies and other stakeholders.
In this way, we ensure that your messages arrive exactly where they are needed — efficiently, compliantly and measurably successful.
eRep services — digital, flexible, approachable
Our eREPs perform tasks that go far beyond traditional telephony:
- Product & Indication Presentation via webinar or video call
- Service and consultation meetings via phone, email or chat
- Inbound accessibility via all common channels
- Administrative assistance such as documentation & reporting
Our eREPs are based on Section 75 AMG and Section 31 MPG trained to ensure well-founded communication on an equal footing with HCPs.
Field service & eRep in tandem — the best of both worlds
The combination of traditional field service and digital EREP teams creates a highly effective model for the modern HCP approach.
- eREPs Take care of preparation and follow-up, potential analyses, opt-in collection and coordination of inquiries.
- Sales representatives Set the personal accent: on-site product presentations, networking and face-to-face events.
The result: A seamlessly integrated communication process that combines digital efficiency with personal proximity — ideal for product launches, complex indications or the “sales force of the future.”
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Vacancy bridging — reliably closing gaps
Whether for short-term vacancies or planned transition phases: Our bridging units ensure that your communication does not stall.
- Set up in approx. 2 weeks
- Minimum term: 3 months
- Flexible teams with at least 3 eREPs, expandable as required
- Can also be used for Pre-qualification and support
With this model, you gain planning security and receive continuous support for your target groups.
Patient finding — making rare patients visible
Just in Orphan Diseases and special indications, the identification of patients is a central challenge. Our eREPs help doctors identify symptoms, create awareness and speed up the diagnosis process.
- Targeted awareness-raising by doctors through campaigns and dialogue
- Relief for HCPs through structured transfer of information
- Maximum range by combining digital channels
Your benefits with Medperion Remote & Telesales
FAQ
Medperion brings together leading healthcare companies under one roof, offering a complete package for your success. Thanks to our extensive experience and interdisciplinary expertise, we are your go-to partner for all your needs in the healthcare market. We call it "end-to-end service."
ContactLearn more with our know-how articles
Vacancy Bridging — The solution for unoccupied field service areas
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