Eine Person reicht einem anderen eine Gesundheitskarte vor einem Computerbildschirm.

Customized patient communication

Zwei Hände, die ein kleines rotes Herz in einer Kinderhand halten.
Your communication is

in capable hands with us

We specialize in communication with patients and policyholders and understand the multitude of touchpoints that arise around the clock. Our tailored solutions enable you to communicate effectively and promptly with your target audience.

Additionally, we offer therapy support through effective patient communication and customized programs for patient care and stress prevention. Our continuous support is paramount, and we take pride in offering you a 24-hour accessibility service for patients and their families.

Around the clock

our support is available

Our health hotline serves as a contact point for insured individuals from health insurance companies. With our certified call center, consisting of a team of over 400 call agents, we are available nationwide 24/7. We simplify the process of scheduling specialist appointments for your customers through fast and hassle-free service. Whether they contact us through our central line or specific hotlines, our staff responds to inquiries promptly and effectively.To help you achieve your goals, we offer an optimal strategy and support you with a customized marketing mix tailored to your needs.

To achieve your goals, we offer you an optimal strategy and support you with a individuellen Marketing-Mix, which is perfectly tailored to your needs.

Junger Mann mit Headset arbeitet lächelnd an einem Computer in einem modernen Büro.

A reliable 24/7 availability service

  • Customized programs for continuous patient care and stress prevention

Optimum strategy and individual marketing mix

  • Simplification of specialist appointment scheduling
Rotes Telefonhörer mit Spiralkabel vor grauem Hintergrund und Text .B.A.H Bundesverband der Arzneimittel-Hersteller e.V.
customer case

Project 24-Hour accessibility

With our subsidiary Sanvartis GmbH, the leading medical service center in Germany, we provide the BAH-WiDi with exceptional service outside regular business hours.

Tobias Frie
Director of Business Development & Marketing
violeta.djurdjevic@medperion.at

Talk to us about your requirements

Our customer contact centers meet the highest requirements

TÜV NORD Zertifizierungszeichen für DIN EN ISO 18295-1 Dienstleistungs-Managementsystem mit Webseite tuev-nord.de.Logo von TÜV NORD mit dem Text TÜV NORD CERT GmbH und DIN EN ISO 9001, inklusive der Webseite tuev-nord.de.TÜV NORD Zertifikat für DIN EN ISO/IEC 27001 mit der Website tuev-nord.de.