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Flexible field service solutions for sustainable sales success
Face-to-face remains essential
Despite digitization: Personal exchange with healthcare professionals (HCPs) is and remains the most intensive form of customer relationship. With our CSO teams, we offer you the opportunity to set up sales force structures flexibly — whether as temporary employment or in direct placement. In addition, hybrid models can be used in which telesales, HCP emails and e-learnings specifically complement personal contact. In this way, you can reach your target groups efficiently, increase your reach and improve your market penetration.
Recruiting excellence through Careforce
To build up your CSO teams, we rely on the proven recruiting quality of our subsidiary Careforce back — one of the largest and most experienced specialists for healthcare recruiting in the DACH region.
Your benefits in recruiting:
- largest recruitment team in the DACH region, 100% specialized in healthcare
- qualified consultants with pharmaceutical and life science backgrounds
- via 500,000 contacts Every year to professionals in the healthcare sector
- first-class processes, networks and many years of market expertise
This ensures that you only work with the best talent from sales and field service together.
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Transparency and controllability
Medperion gives you full control over your field service projects. We offer you clear KPIs, defined target groups and transparent cost plans — even before the project starts.
Our services include:
- Takeover of overall management and management of the CSO teams
- complete administration including HR, expense management and vehicle fleet
- no effort for internal committees: e.g. no approval from the works council required
- maximum Flexibility in employee deployment
This allows you to make your sales structure lean, agile and without additional administrative costs.

Tasks and added value of our sales teams
Typical fields of activity:
Maintaining relationships with doctors, pharmacists and other HCPs; providing product information, studies and new therapeutic approaches
Presentation of the service portfolio — from innovative medicines to application-related services
Dialogue-based education about product benefits and services, supported by modern means of communication
CRM systems, video conferencing and omnichannel communication for efficient and personalized customer interactions

Your benefits with Medperion CSO teams
With us, you not only gain qualified sales professionals, but also a well-thought-out system for sustainable sales success. We offer you the optimal balance of personal proximity (face-to-face), digital efficiency (hybrid sales) and strategic management.
Rely on field service solutions that have a measurable effect — with Medperion.
Learn more with our know-how articles
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FAQ
Medperion brings together leading healthcare companies under one roof, offering a complete package for your success. Thanks to our extensive experience and interdisciplinary expertise, we are your go-to partner for all your needs in the healthcare market. We call it "end-to-end service."
ContactService teams or CSO teams (Contract Sales Organizations) are sales, field service or hybrid teams set up and managed by us, which relieve companies flexibly and quickly. The teams will be via Careforce as part of the Medperion Group realized. We take care of the entire process — from team building to leadership and coaching to operational management and success monitoring.
They enable quick market access, clear management via defined KPIs and full cost transparency — without having to set up your own sales structures.
Project success is ensured by clearly defined KPIs, structured management and transparent, tight reporting. We take over the complete management of the teams — from daily performance monitoring to continuous KPI optimization — and ensure that the agreed goals are achieved in a measurable, comprehensible and reliable way. You define the objectives, we take care of the implementation.
Yes If required, face-to-face activities can be supplemented by digital channels such as telesales, HCP mailings or eDetailings.

What can we support them with?
The healthcare specialist group: